Tuesday, May 11, 2010

Things I Don't Know

I've been at my job for just a tiny bit over three years now. I work in what will soon be changing its name to The Tutoring Center. We have tutors and computers, and a variety of learning assistance tools for students at all levels, from basic skills to honors.

My job title is Learning Resource Assistant. This is not to be confused with Secretary. Not because there's anything wrong with being a secretary. The fact is, they get paid about $3 more per hour than I do. Which basically means, I WISH I were a secretary.

And because I'm NOT a secretary, or library clerk, or counselor, or cafeteria worker, or clairvoyant there are still some things I don't know. I guess I should learn, though, since there is always bound to be someone expecting me to explain:

  • The location of your teacher. I apologize, but community college budget cuts mean that GPS tracking devices are currently available for every professor except yours.
  • Why your class was cancelled. I can guess. Perhaps your teacher is sick. Maybe she got a flat tire on the way to campus or had to go to a funeral. Although I'm thinking she probably got took by the aliens. 
  • Why your document didn't print. You're twelve feet away at a computer I can't see. If you'd like me to come over and take a look, then why didn't you just ask me that in the first place?
  • Why the system won't let you register for a class even though it says right on the screen that you haven't met all of the prerequisites. I'm sorry, where exactly did you see the word "Admissions Office?" OH. In front of the Admissions Office. How about walking yourself over there.
  • Why iTunes won't play on your laptop. Dude. Not only do secretaries make more than me, I'm pretty sure the Geek Squad does, too. And the tech support folks at Apple.
  • The hours for the Bookstore/Financial Aid Office/Admissions Office/Cafeteria, etc.You're sitting right in front of an internet-enabled computer. Look it up.
  • Where to find my boss. Your guess is as good as mine.

Every day is an adventure struggle fun-filled smörgåsbord of questions and explanations and blank stares. People get mad when I don't have the right answer, grumpy when the right answer is one they don't want to hear, and frustrated when complicated computer processes don't work exactly right and I can't fix them. But they also thank me for the smallest things, from finding a forgotten flash drive to pointing them toward the drinking fountains and rest rooms.

But, WHY am I the ONLY one capable of wrapping up the cords on the headphones??

ilovemyjobilovemyjobilovemyjobilovemyjob

This week's Confession Wednesday Topic:
Finals!




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18 comments:

  1. Your job sounds very frustrating at times.

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  2. That does sound frustrating. But just keep on chanting. I'm sure it will work.

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  3. When I used to be a secretary I learned more patience than I could ever imagine.

    And I am ALWAYS nice to the front line people now.

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  4. Having been a secretary, I experienced similiar situations and people. grrr. I never developed the patience for it and that's why I will never, ever again be a secretary/admin.

    :-)

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  5. That warms my heart to read how much you love your job!

    If it was fun all of the time they wouldn't pay you to do it - at least that's what I used to tell myself.

    Very funny post!

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  6. If you were to take all that and replace the school stuff with hospital stuff? You'd have MY job.

    It would all be better if you moved away and changed your name to LEE SMITH. (Pronounced BLAAARphengar).

    (that joke just isn't going to get old for me. Thanks.)

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  7. Actually this sounds very similar to working the circulation desk at the library. Of course because I worked in a library people did assume that I knew everything. Also they assumed we did nothing but sit around and read books all day. Perhaps that is why it was assumed we knew everything.

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  8. The longer I live the more I realize I don't know anything. And I like it that way. Whole lot less pressure.

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  9. I have to keep telling myself I love my job too sometimes. (2nd grade teacher)

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  10. My favorite thing about my job is the number of people that ask me if I'm the owner. This happens for everyone I work with...I guess I'm meant to own my own business or something! And, the chant never works, as soon as what I figure out what does...I'll let you know.

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  11. I teach at a community college and I always wear my GPS ankle bracelet. I promise.

    I admire you for what you do!!

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  12. Ahh, working with people is grand! And in education is even better. I heard there's a special place in heaven. (Not that I'll every go there, but you could.) So just smile and keep that medication dripping.

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  13. No matter what ya do, someone is always bound to be mad. Gotta love working! :)

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  14. I'm going to put this on the long list of Jobs That Would Make Me Very Angry.

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  15. It sounds very frustrating...but look at it this way, you just came up with one heck of a funny blog post because of it!

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  16. I bet you also don't know why Blogger wouldn't let me post comments this morning.

    So, thanks. Thanks a lot.

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  17. Just for fun, I think you SHOULD tell a student that their teacher was taken by aliens. And vlog it, okay?

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"You know what they say. If you don't have anything nice to say about anybody, come sit by me."

~Clairee Belcher, Steel Magnolias